Festiva Adventure Club Loyalty Program
Welcome to the Festiva Adventure Club Loyalty Program! Members who have purchased 8,000 points or more in the Festiva Adventure Club (FAC) automatically qualify for several exclusive benefits and vacation options only available to a select number of members.
Depending on the number of points you purchased, you are either an Ambassador’s, President’s or Chairman’s Level member of the Loyalty Program. Your benefits will vary based on your level and your frequency of usage.
As of January 1, 2011, there are several new benefits available to some Loyalty Program members depending upon your frequency of usage. Click the links below for details.
Loyalty Program Member Levels
Ambassador’s Level: 8,000-11,900 points
President’s Level: 12,000-14,900 points
Chairman’s Level: 15,000 + points
To take advantage of Loyalty Program benefits, you must register your account online with us. Click here and follow the instructions provided to register. You will need your Owner ID and your Validation Number to complete registration.
Loyalty Program Testimonials
We are thrilled that some of our members have started using their Loyalty Program benefits. We have already heard from several Chairman's members that have been able to take advantage of the points conversion feature. This is what our members have had to say so far:
From our recent Loyalty Day that took place Friday, March 30:
"Loyalty Day was a huge success for our family. We were able to book our first choice of resorts, and the weeks we were able to travel. Anne was so helpful. She was patient and thoroughly explained all of my options. She should be commended for her great customer service on what I can assume to be a very stressful day."
Kareen Rich used points conversion for a flight from Fayetteville, NC, to Albuquerque, NM:
"The process was smooth and simple as far as contacting the representatives. The airport process went smoothly and there was nothing unexpected."
Laurie Versele used points conversion to rent a car for a week in Portland, ME:
"Using the points for the car rental was convenient. The check-in process was expedited. I was able to have other options to use points that would have otherwise expired."
Mark & Bonnie Murphy, Chairman Level members, used points conversion for a hotel room:
"It was absolutely wonderful. It was simple, check-in was easy. I called to make the reservation, and there wasn't a resort so they got me a hotel. I absolutely love this feature that was added to our program."