Today's Date Saturday, 25 May 2013

Festiva Hospitality Group Contact Information

 

Member Services
One Vance Gap Road
Asheville, NC 28806

Toll-free: 866-933-7848
Fax: 828-254-5297
memberservices@festiva.travel

Festiva Blog

Check out the Festiva Hospitality Resort Blog for frequent updates and information about our resorts and vacationing in general!

Email Newsletter Signup

If you would like to receive e-newsletters and updates from your home resort, please click here to send us your information.

Please include your name, home resort, address and current e-mail address and we will make sure that you receive correspondence from us.

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Loyalty Program Benefits for Biennial Members

All Loyalty Program Members with Biennial usage are eligible for these benefits as of January 1, 2011, regardless of your purchase date.

Click here for details on 2011 Loyalty Program benefits.

Click here to see the benefits for Loyalty Program members with Annual usage.

Click here to see the benefits for Conversion Loyalty Program members.


New Benefits Available

Beginning January 1, 2011

Ambassador's

Level

8,000 - 11,900

President's

Level

12,000 - 14,900

Chairman's

Level

15,000 +

Free Relaxing Retreats (each use year) 1 1 1
Exclusive Escapes 2nd priority 2nd priority 2nd priority
VIP Direct Access Phone Line favicon favicon favicon
Accommodations Upgrade At check-in 14 days 28 days
Accelerated Points Reservation Window 150 days 165 days 180 days
Late Breaks Reservations Window 29 days 45 days 60 days
Less Go! Vacations for 1000 points reservation window 7 days 7 days 7 days
Priority Reservation Window (each use year) - 24 hours 48 hours
Free Newspaper Mon. - Fri. - favicon favicon
Early Check-In - 12 p.m. 1st available
Late Check-Out - 2 p.m. 3 p.m.
Points Conversion: Hotel - favicon favicon
Points Conversion: Car - favicon favicon
Points Conversion: Air fare - favicon favicon
Hertz Gold Membership - - -
Points Conversion: Attractions & Activities - - -
Split Weeks Reservation Window - - -
Festiva Cruise Club Membership - - -
Points Conversion: Carnival Cruises - - -
Travel Concierge - - -

 

We will do our best to offer these benefits to our members, but we cannot guarantee they will always be available. Some circumstances may prevent the availability of certain benefits. Please see the Benefits by Resort page to see where benefits are available.