Today's Date Thursday, 23 Feb 2012

Festiva Hospitality Group Contact Information

 

Member Services
One Vance Gap Road
Asheville, NC 28806

Toll-free: 866-933-7848
Fax: 828-254-5297
memberservices@festiva.travel

Festiva Blog

Check out the Festiva Hospitality Resort Blog for frequent updates and information about our resorts and vacationing in general!

Email Newsletter Signup

If you would like to receive e-newsletters and updates from your home resort, please click here to send us your information.

Please include your name, home resort, address and current e-mail address and we will make sure that you receive correspondence from us.

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Loyalty Program Benefits for Annual Members

All Loyalty Program Members with Annual usage are eligible for these benefits as of January 1, 2011.

Click for details on the 2011 Loyalty Program benefits.

Click here to see benefits for Loyalty Program members with Biennial usage.

Click here to see benefits for Conversion Loyalty Program members.

 


New benefits available

beginning January 1, 2011

Ambassador's

Level

8,000 - 11,900

President's

Level

12,000 - 14,900

Chairman's

Level

15,000 +

Free Relaxing Retreats annually 1 2 3
Exclusive Escapes 1st Priority 1st Priority 1st Priority
VIP Direct Access Phone Line favicon favicon favicon
Accommodations Upgrade At check-in 14 days 28 days
Accelerated Points Reservation Window 155 days 170 days 185 days
Late Breaks Reservation Window 35 days 50 days 65 days
Less Go! Vacations per 1,000 points reservation window 8 days 9 days 10 days
Priority Reservation Window for annual allotment 48 hours 72 hours 96 hours

Free Newspaper Mon. - Fri.

favicon favicon favicon
Early Check-In - 12 p.m. 1st available
Late Check-Out - 2 p.m. 3 p.m.
Points Conversion - Hotel favicon favicon favicon
Points Conversion - Car favicon favicon favicon
Points Conversion - Air fare favicon favicon favicon
Hertz Gold Membership favicon favicon favicon
Points Conversion - Attractions & Activities 25% points 50% points 75% points
Split weeks reservation window 47 days 48 days 49 days
Festiva Cruise Club Membership 6 years / 25% points discount 8 years / 50% points discount 10 years / 75% points discount
Points Conversion - Carnival Cruises - - favicon
Travel Concierge - - favicon


We will do our best to offer these benefits to our members, but we cannot guarantee they will always be available. Some circumstances may prevent the availability of certain benefits. Please see the Benefits by Resort page to see where benefits are available.